LEGAL INFORMATION
Acceptable Use Policy
Last updated: September 1, 2026
This Acceptable Use Policy explains the standards for using Londoneyeshop's website, contact forms, shopping features and order-request process. The purpose is to protect visitors, customers and the website from misuse, fraud, disruption and unlawful activity.
In this policy
Lawful use
You must use the website in accordance with applicable laws and regulations. You may not use the website to facilitate fraud, deception, harassment, unlawful commercial activity or any conduct that could harm other users or the website.
Accurate information
When submitting a contact or order request, you should provide information that is accurate to the best of your knowledge. You must not knowingly impersonate another person or submit another person's personal information without appropriate authority.
Order-request misuse
You may not submit fraudulent, automated, deceptive or abusive order requests. The order-request process may not be used to test systems, generate unnecessary communications, mislead consultants or interfere with normal operations.
Sensitive financial information
Do not submit payment card numbers, bank-account credentials, passwords or other highly sensitive payment information through ordinary website forms. The current order-request form is not designed to collect card information.
Security and technical misuse
You may not attempt to bypass security controls, gain unauthorized access, probe systems without authorization, introduce malicious code, overload website infrastructure or interfere with other visitors' use of the service.
Automated access
Automated tools may not be used in a way that creates unreasonable load, circumvents access restrictions, harvests information unlawfully or copies substantial portions of website content without authorization.
Content and intellectual property
You may not copy, resell, redistribute or falsely claim ownership of protected website content or digital products. Limited personal use of legitimately obtained materials is permitted subject to the applicable Terms and product conditions.
Communications
You may not use contact details or website communication channels to send spam, threats, abusive messages, unsolicited mass marketing or content that infringes another person's rights.
Enforcement
We may investigate suspected misuse and may limit access, cancel or decline requests, preserve relevant records or take other reasonable action where necessary to protect the website, users or legitimate business operations.
Reporting concerns
If you believe the website or an order process is being misused, please contact us through the Contact page with enough information for us to review the concern.
Contact us
If you have questions about this policy, your rights, an order request, a cancellation, a refund request or any other website matter, please contact Londoneyeshop LLC through the Contact page. We will review legitimate requests and respond using the contact information you provide.